How Long Do Reports Take?
Choose a kind of report and a part of town to see how long Eindhoven usually takes to close it, worked out from the city's own record of reports it has finished handling.
Before you report something to the city, it helps to know how long it usually takes. These figures are worked out from the public-space reports Eindhoven has already finished handling — the ones made through the BuitenBeter app, the city’s map and the phone line — so they describe how reports like yours have actually gone.
How long does it usually take?
Choose the kind of report you’re thinking of making, and a part of town if you like. The numbers come from the reports the city has already finished handling.
Waste and hazardous materials (Afval en gevaarlijke stoffen) — All of the city
Half of these reports are closed in 1 day or less.
Nine in ten are closed within 6 days.
Based on 38,727 reports.
How quickly reports like this get closed
- Within a day
- 49%
- Within a week
- 91%
- Within a month
- 99%
- Took longer than a month
- 1%
The most common kinds within this topic
Names are as the city’s app lists them.
| Kind of report | Reports | Typical time | Closed within a month |
|---|---|---|---|
| Dumped waste (Afvaldumping) | 16,623 | 2 days | 98% |
| Waste beside a container (Afval naast container) | 15,761 | 1 day | 100% |
| Underground waste container full or broken (Ondergrondse afvalcontainer vol/defect) | 3,773 | 1 day | 100% |
| Litter bin full (Afvalbak/prullenbak vol) | 985 | 4 days | 95% |
| Wheelie bin (Kliko / minicontainer) | 951 | 1 day | 98% |
| Waste paper collection (Oud papier) | 512 | 1 day | 100% |
| Kledingcontainer | 90 | 1 day | 99% |
| Glasbak | 32 | 1 day | 100% |
Every kind of report, quickest first
Typical time is the middle report: half were closed sooner, half later.
| Kind of report | Typical time | Nine in ten within | Closed within a week | Reports |
|---|---|---|---|---|
| Fireworks nuisance (Vuurwerkoverlast) | a few hours | 1 day | 100% | 4,003 |
| Dog nuisance (Hondenoverlast) | a few hours | 12 days | 84% | 552 |
| Nuisance caused by people (Overlast door personen) | a few hours | 9 days | 89% | 188 |
| Shared mobility (Deelmobiliteit) | 1 day | 3 weeks | 80% | 449 |
| Waste and hazardous materials (Afval en gevaarlijke stoffen) | 1 day | 6 days | 91% | 38,727 |
| Graffiti and posters (Graffiti en aanplak) | 2 days | 6 weeks | 68% | 2,296 |
| Noise nuisance (Geluidsoverlast) | 2 days | 11 days | 83% | 1,074 |
| Other (Overig) | 2 days | 6 weeks | 71% | 3,146 |
| Road safety (driver behaviour) (Verkeersveiligheid (weggedrag)) | 3 days | 5 weeks | 67% | 638 |
| Municipal buildings (Gemeentelijke gebouwen) | 4 days | 4 weeks | 65% | 1,891 |
| Animals, pests and vermin (Dieren, plagen en ongedierte) | 4 days | 2 months | 56% | 3,188 |
| Road markings (Wegmarkering) | 4 days | 2 months | 64% | 146 |
| Playgrounds (Speelvoorzieningen) | 5 days | 2 months | 60% | 470 |
| Cleaning, maintenance and slippery surfaces (Reiniging, onderhoud en gladheid) | 5 days | 4 weeks | 61% | 7,255 |
| Traffic lights (Verkeerslichten) | 6 days | 4 weeks | 58% | 999 |
| Street furniture (Straatmeubilair) | 6 days | 8 weeks | 54% | 5,956 |
| Illegal use of public land (Illegaal grondgebruik) | 7 days | 3 months | 51% | 1,201 |
| Trees (Bomen) | 8 days | 3 months | 48% | 4,223 |
| Dog off-leash areas (Hondenlosloopterrein) | 8 days | 6 weeks | 47% | 78 |
| Green spaces (Groen) | 8 days | 3 months | 47% | 1,751 |
| Lighting and electrics (Verlichting en elektra) | 9 days | 7 weeks | 38% | 6,869 |
| Drains and water (Riolering en water) | 10 days | 9 weeks | 43% | 2,242 |
| Road safety (road layout) (Verkeersveiligheid (weginrichting)) | 11 days | 3 months | 42% | 626 |
| Paving (roads and pavements) (Verharding) | 2 weeks | 8 weeks | 34% | 7,692 |
| Bike depot (Fietsdepot) | 6 weeks | 4 months | 13% | 103 |
| Parking nuisance (abandoned and badly parked vehicles) (Parkeeroverlast) | 7 weeks | 5 months | 20% | 4,429 |
Making a report
You can report a problem in the public space in the BuitenBeter app, on the city’s interactive map, or by phone on 14 040. A photo that shows a landmark nearby helps. The app adds your GPS position, so it’s easiest to report from the spot. If you give your email address, you’re told when it’s done; if you ring about a report, have its number ready.
Some problems have their own route
The city sends noise, parking, fireworks, intimidation and neighbour problems to a separate “Overlast melden” (report a nuisance) page on eindhoven.nl. Reports in those categories that came in through BuitenBeter are counted here too.
How to read this
This counts only reports the city has finished handling. A report that is still open is not in the data, so the real waits for slow kinds of report are longer than the figures here. Treat every number as the least you should expect, not a promise.
The figures cover 100,227 reports made between 20 July 2025 and 20 July 2026. The most recent 90 days are left out on purpose: the slow ones haven’t closed yet, and including the fast ones alone would make the city look quicker than it is.
“Closed” means the city has finished handling the report. It doesn’t always mean the problem was fixed — a report can be passed to another organisation, or closed because the problem had gone. The data doesn’t say which.
These are the city’s own numbers, worked out here from its open data. They describe how reports like yours have gone, not how yours will.
72 records were left out because they show a report closed before it was made — a data-entry slip, not a very fast city.
Report data: Gemeente Eindhoven, “Meldingen Openbare Ruimte”, open data in the public domain. Eindhoven open data portal: Meldingen Openbare Ruimte — The city publishes the closed reports weekly. Calculated on 18 October 2026 from the city’s open data, which the city adds to every week.
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