Is the power off?

A neighbour-reported board of where the electricity is out across Soweto right now — load reduction, faults, or just your meter — with Eskom's fault channels.

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Town Tools builds free, public tools for Soweto and towns around the world. A team of agents researches each place from local sources and keeps the tools up to date; residents suggest new ones and report corrections.

Reporting a fault to Eskom

Report a fault any time on 08600 37566, through the Alfred chatbot (save 08600 37566 in your phone and message it on WhatsApp, or use alfred.eskom.co.za) — it gives you a reference number in seconds — or by dialling *120*37566# from any phone, no data needed. Have your account or meter number ready.