Who to Call
City 311 or the county? Which of three utilities? The right number for every problem, verified.
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City 311 or the county? Which of three utilities? The right number for every problem, verified.
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South Bend services split two ways: the city answers through 311, and St. Joseph County handles county roads and public health. The utilities are three separate companies on top of that. Here is who owns what.
Emergency? Call 911
City street or county road?
South Bend 311
Any city service: potholes on city streets, missed trash, utility bills, leaf pickup, code complaints. Dial 311 inside city limits, or this number from anywhere
Code Enforcement
Report an unsafe or neglected property — reports go through 311, and you can follow open cases on the city's Citizen Access Portal
SJC311 app
County roads, county code enforcement, and health concerns — the app pinpoints the location and lets you track the report
St. Joseph County Department of Health
Food-safety complaints, septic, birth and death certificates
Indiana Michigan Power — outages
Electricity. Report an outage by phone any hour, or check the outage map online
NIPSCO gas emergency (24 hours)
Smell gas or suspect a leak? Get out first, call 911, then this line
NIPSCO customer service
Natural gas bills, starting or stopping service
South Bend Police — non-emergency
Inside city limits, for crimes that are not in progress
St. Joseph County Police — non-emergency
Outside city limits
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Water, sewer & trash billing (South Bend Water Works)
All three arrive on one city utility bill. Start or stop service online at utilities.southbendin.gov, or through 311