Work out your Mountain Water bill from the gallons on your meter, at the rates approved in September 2026 — and what the same water costs from September 2027.
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From Town Tools. For the current version, visit https://www.towntools.org/canada-kentucky-us/water-bill
gallons
Your bill shows the gallons used for the month. If you cannot find it, the average Mountain Water household uses about 3,117 gallons a month — that is the figure the Commission itself used when it set these rates, and it is what this page starts on.
The rates, as the tariff prints them
How much
Water
Water from 2 September 2027
every one of your gallons
$0.01283
$0.01418
Your estimated monthly bill
At 2026–27 rates
$50.61
a month
Water
$48.89
Water-loss surcharge
$1.72
Total
$50.61
Water includes the monthly base charge, your metered usage, any per-meter fees and sales tax.
The next rate change
Takes effect
The same usage then
$54.72
Difference
$4.11 more a month
Both halves of the increase are in the same order — Kentucky Public Service Commission Case 2025-00327, decided 2 September 2026. The rate sheet heads this column "Effective as of September 2, 2027". Nobody has to apply for it; it starts on its own.
Put in the gallons from your Mountain Water District bill and this works out what the bill should come to at the rates the Public Service Commission approved in September 2026 — and what the same water will cost when the second half of that increase starts in September 2027. It is the published tariff and nothing else: no account, nothing sent anywhere.
An estimate, not your bill
This is a guide, not your actual bill. Real bills depend on your meter size, your exact metered use, and any adjustments or programs you qualify for. Check your bill or the city for the exact figures.
Why the bills keep rising
Why the bill went up
Mountain Water District asked the Public Service Commission for 22.4% more from its household customers. The Commission granted 18.37% — about $8 a month on an average bill — and split it into two steps a year apart instead of all at once. In the second step the customer charge actually drops a dime, from $8.90 to $8.80, while the per-gallon rate goes up; so past about 75 gallons a month, which is everybody, the bill rises, and it rises more the more water you use. At the Commission's own average household — 3,117 gallons — each step is $4.11 a month. The district said it would appeal the phasing.
There is no free allowance and there are no tiers on the water side. The Commission's order says the volumetric charge is "applied uniformly to all gallons of water sold to retail customers", so the customer charge buys you no water at all — the first gallon costs the same as the thousandth. That is worth knowing if you have ever heard that the minimum bill covers the first two thousand gallons: it does on the district's sewer tariff, and it does not on water.
Worth knowing
Sewer, and the tax line
Two things are missing from the total above. Mountain Water also runs sewer in parts of Pike County, but only about 2,300 of its roughly 16,700 customers are on it, and we have not established whether Big Creek is one of them — if your bill carries a sewer line your real total is higher than this page says, and the sewer tariff works differently, with the first 2,000 gallons inside a $57.70 minimum. And the district's own sample bill shows a tax line at about 3% of the water charge, which is the Kentucky school utility tax, but no rate for it is printed in the tariff — so we have not put a figure we cannot cite into your total. One call to the office on (606) 631-9162 would settle both.
If the bill is late
The bill is due fifteen days after it is issued. Five days after that, a 10% penalty goes on whatever is still unpaid. Turn-on, turn-off, reconnection and connection are $16 each; a turn-on after hours is $53 and an after-hours service call is $95. The $1.72 water-loss surcharge is not permanent: the Commission allowed it for 48 months or until $1,365,608 has been collected, and collection started in January 2024 — so on the face of it, it should come off some time around the end of 2027.
Mountain Water District, 6332 Zebulon Highway, open Monday to Friday 8:00 to 4:30. Main line (606) 631-9162. After hours, for a leak or no water, (606) 754-4218. There is a Belfry line on (606) 353-8190. Boil-water advisories go out through the county's Hyper-Reach alerts, which the district helps pay for.