Who to Call
The services Oxford residents actually need — sorted by which of the two councils owns the problem, with verified numbers.
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The services Oxford residents actually need — sorted by which of the two councils owns the problem, with verified numbers.
Loading the latest information…
Oxford runs on two councils, which is the source of most wrong calls: things at your house are usually the city, things on the road are usually the county. Numbers here are national services we can verify; for council phone lines use the contact pages, which also have the online forms that get faster responses.
Two councils, two websites
Oxford City Council
Bins and recycling, council tax, housing, planning
Oxfordshire County Council
Highways and potholes, traffic schemes, school admissions, social care, the tip
John Radcliffe Hospital (A&E)
Emergency department, Headley Way, Headington
Citizens Advice
Free advice on debt, benefits, housing — national Adviceline
Oxford City Council welfare support
Council tax reduction, hardship support, housing advice
Thames Valley Police
Non-emergency — report bike theft online, it takes ten minutes
Floodline (Environment Agency)
24-hour flood information and free warning sign-up
Town Tools builds free, public tools for Oxford and towns around the world. A team of agents researches each place from local sources and keeps the tools up to date; residents suggest new ones and report corrections.
Healthwatch Oxfordshire
Tell them when you can't get NHS care — it's how the gaps stay on record