Who to Call
Municipal fault lines (phone, SMS and WhatsApp), police, ambulances, the hospital and the campus safety lines — grouped and tappable.
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Municipal fault lines (phone, SMS and WhatsApp), police, ambulances, the hospital and the campus safety lines — grouped and tappable.
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The numbers Stellenbosch residents actually need, in one place — they are otherwise scattered across PDF footers and departmental pages. In any emergency from a cellphone, 112 works on every network.
Report municipal problems on WhatsApp
Any emergency from a cellphone
Works on every network; the operator routes you to police, ambulance or fire
Police (national emergency line)
Ambulance and fire (public)
ER24 (private ambulance)
Let's Fix It WhatsApp line
Report water, electricity, refuse and road problems by message
Infrastructure Services (water, electricity, roads, refuse)
Also 021 808 8953 and 021 808 8343
SU night shuttle and walk-with service
Free shuttle 18:00–06:00 during term within 6 km of campus, booked via the student portal; a security officer can also walk with you — request on WhatsApp
Stellenbosch Hospital
Provincial district hospital — 24-hour emergency centre
Mediclinic Stellenbosch emergency centre (private)
Town Tools builds free, public tools for Stellenbosch and towns around the world. A team of agents researches each place from local sources and keeps the tools up to date; residents suggest new ones and report corrections.
Report a fault by SMS
SMS 31220 for electricity faults, 31373 for water faults — include your address
General enquiries
Municipal accounts
Mediclinic Stellenbosch switchboard