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Who to Call in North Platte

308-535-6789 · 308-535-6740 · 308-535-6700

North Platte Police Department · Municipal Light & Water · Public Service Department

Police non-emergency, Municipal Light & Water for power, water and sewer, the sanitation call-in line, the snow line, and how to book a bus.

Numbers for the City of North Platte and the services most people need, read off the City's own staff directory and department pages on 29 October 2026. Electricity, water and sewer are all city-owned here, so one number covers all three.

A Snow Emergency means move the car

Once the City declares a Snow Emergency, every vehicle has to be off the streets marked as emergency snow routes. One left there is ticketed $35, and towed at the owner's cost if it is still there after that. A Snow Alert comes first when there is time to give warning. While an emergency is on, the City staffs 308-535-6700 around the clock.

A bus ride costs half as much if you book the day before

North Platte Public Transit is booked by phone, not a timetable: $4 for a same-day ride, $2 if you book by 1 pm the day before. The phones switch off an hour before the office closes.

Emergencies

Emergency — police, fire, ambulance

Any emergency, day or night

Phone
911

North Platte Police Department

Non-emergency police business, including abandoned vehicles

City Emergency Management

Preparedness and the city's emergency plan — not an emergency number

North Platte Fire Department

Station business and questions. For a fire, call 911

Power, water and sewer

Municipal Light & Water

Electricity, water and sewer — all three are city-owned

Hours
Monday to Friday, 8am to 5pm

There is a 24-hour drop box at the drive-thru for payments.

Report a power outage

What to do about a downed line or an outage

Stay well clear of any downed power line and treat it as live.

Snow, streets and potholes

Public Service Department

Streets, snow clearing and parks

This is also the line the City staffs 24 hours a day while a Snow Emergency is in force.

Trash, yard waste and recycling

Sanitation call-in line

Chipper truck for branches, bulky items, appliances and clean concrete

All four are collected on request rather than on a round, and there is a fee for some of them — ask when you call. Household waste and yard waste are collected weekly from the city-supplied 90-gallon carts, which must be out, lids closed, with nothing on the ground beside them.

Transfer Station & Composting Facility

Where to take a load yourself

Hours
Monday to Saturday, 7am to 4pm. Closed Sundays and city holidays

Loads must be covered and secured; an uncovered load is charged double. Wood chips are free if you load them yourself.

Household hazardous waste facility

Paint, pesticides, cleaners, car batteries, fuel, fluorescent tubes

Hours
2nd and 4th Thursday of the month, 7am to 1pm, excluding holidays

Open to North Platte and Lincoln County residents. Everything has to arrive in a closed container of no more than 50 pounds or 5 gallons. Electronics are charged at 55 cents a pound.

Keep North Platte / Lincoln County Beautiful

Recycling drop-off points and what each one takes

Recycling here is drop-off only — there is no curbside recycling collection.

Getting a ride

North Platte Public Transit

Door-to-door rides booked by phone, within 20 miles of town

Hours
Monday to Friday, 6am to 8pm. Saturday, 7am to 5pm. The phones shut off an hour before closing

$4 same day, $2 if booked by 1pm the day before. Sutherland, Hershey and Maxwell are $10 one way. There is no fixed route and no timetable — you ring and book.

After-hours Great Plains Health transit

A ride home from hospital when Public Transit is closed

Hours
Monday to Saturday, 8pm to 12.30am. Sunday, 10am to 10pm. Closed holidays

Pick-up is from the Emergency Room only.

City Hall

City of North Platte

The main switchboard — building, planning, permits, cemetery and the mayor's office

North Platte Public Library

Books, computers and a warm place to sit

Animal Shelter

A lost or found animal

Senior Center

Meals, activities and help finding other services

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