Your bill is the final word. This page reads the state’s official map of who is licensed to supply which patch of ground. That is not the same thing as your account. If the two disagree, your bill is right.
About half of California’s service-area boundaries have never been verified. Where a utility sent the state a proper map file, the state marks it verified. Where nobody did, the boundary was drawn in a community mapping tool and left as it was. Here, that means Oildale Mutual Water Company, Vaughn Water Company, East Niles Community Services District — the lines around them are a community estimate, not the utility’s own record.
No answer doesn’t mean no water. Away from the built-up streets you may be on a private well, or on one of the several dozen small mutual water companies and homeowner associations that the state has never mapped at all. The tool will say it doesn’t know rather than pick something plausible.
Addresses are found by street number. The federal address finder this uses places a house by interpolating along its street’s number range, not by its roof. Near a service-area line that can put you on the wrong side, and in a recently built subdivision it may not find the address at all.