Who to call
Verified numbers for city services, health, crisis support, power outages and emergencies — grouped by situation, with French service noted.
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Verified numbers for city services, health, crisis support, power outages and emergencies — grouped by situation, with French service noted.
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The numbers Ottawa residents actually need, grouped by situation. Every phone number here was read from the service's own website on 11 June 2026. La plupart de ces services sont offerts en français.
Three short numbers cover most situations
311 — City of Ottawa / Ville d'Ottawa
Missed garbage pickup, potholes, bylaw, parking, city programs — service en français disponible; TTY 613-580-2401
Health811 / Santé811
Talk to a registered nurse — free, confidential, service en français
Health Care Connect
Ontario's waitlist for a family doctor or nurse practitioner — register via 811 or online; direct line on weekdays
9-8-8 Suicide Crisis Helpline / Ligne d'aide
If you or someone you know is thinking about suicide — call or text, bilingual
Distress Centre of Ottawa and Region
A safe space to talk when you're struggling or in distress
Ottawa Police Service / Service de police d'Ottawa
Non-emergencies: theft, property damage, collisions without injuries — report online or find the non-emergency line on the official site
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Ottawa Public Health / Santé publique Ottawa
Public health information, immunization, beach water results in season
211 Ontario
Finding social services, housing help, food programs — call, text or chat; service en français