Who to call
Verified numbers for city services, health, crisis support, power outages and emergencies — grouped by situation, with French service noted.
The numbers Ottawa residents actually need, grouped by situation. Every phone number here was read from the service's own website on 11 June 2026. La plupart de ces services sont offerts en français.
Three short numbers cover most situations
3-1-1 for city services, 8-1-1 for health advice, 9-1-1 for emergencies. Le 311, le 811 et le 911 offrent un service en français.
City services
311 — City of Ottawa / Ville d'Ottawa
Missed garbage pickup, potholes, bylaw, parking, city programs — service en français disponible; TTY 613-580-2401
- Phone